Contact us
The quickest way to reach ExamsOrbit is by email. We reply within 2 business days.
Feedback form
The fastest way to reach the team for suggestions, payment or billing issues, bugs, and wrong questions or answers. Payment messages are flagged to us straight away, and we reply by email.
Use this address for support, feedback, reporting a wrong question or solution, account and privacy requests, and payment or refund queries.
Response time
We aim to reply within 2 business days (Monday to Friday, excluding public holidays in India).
What to include
For a support question:
- The email address of your Google account (if you are signed in).
- The page or question you are writing about (a link or screenshot helps).
- What you expected to happen and what happened instead.
For a payment or billing question:
- The email address of the account the plan was bought for.
- The payment reference (Razorpay payment or order ID) shown on your receipt or under Your payments on the Plans page.
- The date and amount of the payment, and what went wrong (for example a double charge, or money taken without the plan being activated).
Never send your card number, CVV, UPI PIN or OTP — we will never ask for them. Refunds are covered by our Cancellation & Refund Policy.